Data, AI and Automation
Data Governance and Knowledge Graph
Data governance decides who may see and use your information and proves it, and a knowledge graph shows how that information connects. The two sit on one page because they answer the question that stalls most AI projects: do you know what data you have, where it lives and what it means?
- 1 company on the shelf
Buyer's checklist
Eight questions that decide this purchase
Think these through before you buy. Answer what you can and your quote comes back faster. Skip what you cannot, and we will work through it with you.
- 01
What is driving this: a regulation, a worry about data loss, or an AI or search project that needs better data?
- 02
Which frameworks must you show alignment with, such as HIPAA, PCI DSS, GDPR, CCPA, NIST or CIS?
- 03
Which Microsoft 365 license tier do you hold, and which of its governance features are switched on today?
- 04
Do you have a written data classification policy to refine, or does one need to be written?
- 05
Do you want an assessment first, or do you already have a strategy and need it implemented?
- 06
Which systems must be connected on day one, and which can wait?
- 07
Does the scope include documents and files, or only structured records in databases?
- 08
Will an auditor or a regulator need a documented record of what was configured and why?
- GraphDB knowledge-graph database
- GraphRAG semantic layer for GenAI
- PoolParty semantic middleware and taxonomy management
No company matches every box you checked
That usually means the combination is rare, not impossible. Clear a filter, or add the service and we will go find who can do it.
Capabilities come from published supplier material. We confirm them for your addresses before anything is quoted.
More on what it is
Start with governance. In practice it covers four jobs. Classification labels information by how sensitive it is, and the label travels with the file wherever it goes. Data loss prevention, or DLP, spots sensitive information on its way somewhere it should not go and blocks it. Insider risk management watches for risky behavior by people who already have legitimate access. A compliance assessment scores your controls against a named regulation and lists the gaps.
You may already own the tools. For many companies much of this capability sits inside the Microsoft 365 license they already pay for, where it goes by the name Purview, switched off or never configured. A sound engagement reviews what you own before anyone proposes buying more. Be aware that the more advanced features sit behind the top license tier, so licensing can gate the whole plan.
The work runs in phases. It opens with a conversation about your goals and how mature your controls are today. Then comes a starter configuration, then deeper work on one capability at a time. Later phases tie governance into identity, so that access is granted and removed automatically as people change roles. A written data classification policy is one of the things you should be handed at the end.
Now the knowledge graph. It links your information and the relationships between its pieces into one network, so that people and software share a single understanding of what the data means. That shared meaning is often called a semantic layer. It sits on top of the systems you already run, so nothing has to be migrated into a new central store. Documents and files need one extra step before they can join: they are tagged against a standard vocabulary, called a taxonomy.
This matters for AI because a generative AI tool gives unreliable answers when the data behind it has no structure to check against. Grounding its answers in a knowledge graph, a method called Graph RAG, makes them easier to trace and explain. See AI and Automation.
Two cautions. Monitoring your own people has a privacy cost, and a program that ignores it trades one problem for another. And controls configured with no record of what was done and why leave you nothing to show an auditor.
Who needs it
- You work in healthcare, financial services or another closely watched industry and need a compliance program you can measure.
- You cannot say where your most sensitive or most regulated information is stored.
- You are investing in generative AI and need trustworthy data behind it.
- You are responsible for search, self-service reporting or an AI assistant that has to work across systems that do not talk to each other.
- Your security team is charged with reducing insider risk and unauthorized sharing.
- You hold the top Microsoft 365 license and are not using what it includes.
A small company with one file share and no regulator gets most of the benefit from sensible folder permissions and a short written policy. This category earns its place when data is spread across many systems, or when someone outside the company will ask you to prove you control it.
Signs you need it
- People cannot find material that already exists, because nothing is tagged the same way twice.
- An AI pilot gives confident answers that turn out to be wrong.
- The same fact exists in several versions that disagree, and nobody can say which is right.
- Compliance is tracked ad hoc instead of through a repeatable assessment against a named framework.
- You pay for governance tools in your licensing that nobody has turned on.
How IT Raven helps
Add Data Governance and Knowledge Graph to your quote list and tell us what is driving the project. The two halves of this category are delivered by different kinds of firms, so a person first works out which half you need, or whether you need both, and then matches you with a provider in our 500+ partner network that does that work.
We will push for the license review first, because finding out that you already own the tooling changes the size of the project. We stay on one thread from the assessment through configuration and the hand-over of your policy and your records.
Governance rarely stands alone. A framework deadline leads to Compliance and vCISO. Licensing questions lead to Microsoft 365 and Google Workspace. Round-the-clock monitoring of the controls leads to Managed Security. We quote them together when they belong together.
How buying works
The store is the easy part. Staying on the account is the job.
Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.
- 01
Build your quote list
Add services and companies as you shop. No form stands between you and the shelf.
- 02
We bring back real options
A person shops the bench against your addresses, then walks you through what fits and what does not.
- 03
We handle the order and install
Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.
- 04
We stay on your account
Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.