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Cloudli

Available through IT Raven

  • Unified Communications

Cloudli is a cloud communications provider for small and midsize businesses, offering VoIP, IP fax, business texting and managed connectivity. It aims to give smaller organizations a complete, well-supported communications stack without the complexity: feature-rich VoIP covering voice and messaging, calling inside Microsoft Teams, SIP trunking and call-center features; secure, encrypted IP fax that meets HIPAA requirements over a carrier-grade fax network tuned for deliverability; one-to-many business SMS with two-way conversations; and fully managed services that can include internet access and 4G/5G cellular connectivity. The through-line is reliability and simplicity for SMBs that lack a large IT team. A notable strength is fax: many businesses still depend on it, and Cloudli offers real-time and virtual IP fax for both high-volume and occasional users. For a small or midsize business that wants voice, fax and messaging from one supported cloud provider, Cloudli is an option.

Best for

  • Small and midsize businesses that want VoIP, fax and messaging from one supported provider.
  • Organizations in regulated fields that need HIPAA-compliant, encrypted fax that still delivers reliably.
  • Companies that want Microsoft Teams calling, SIP trunking or basic call-center features.
  • Businesses that want communications plus managed internet and cellular connectivity in one package.

A large enterprise with complex, high-volume communications needs is a weaker fit for an SMB-focused provider.

What they offer

Cloud Phone Systems. VoIP built for smaller businesses that spans voice and messaging, Microsoft Teams calling, SIP trunking and call-center features, plus one-to-many business SMS with two-way conversations, and fully managed communications that can include internet access and 4G/5G cellular connectivity.

Hosted Fax. Secure, encrypted IP fax over a carrier-grade network tuned to minimize packet loss, jitter and delay, meeting HIPAA requirements, with real-time and virtual options for both high-volume and occasional users.

Coverage

  • Canada

Coverage is a starting point. We check every address before we quote it.

Good to know

  • Cloudli is built for the SMB market. Confirm fit if your needs are large-scale or highly specialized.
  • Voice and fax quality depend on the underlying connection. Confirm the connectivity supporting them, or use Cloudli's managed connectivity.
  • Product names here are the company's own material.

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How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

    Build your quote list

    Add services and companies as you shop. No form stands between you and the shelf.

  2. 02

    We bring back real options

    A person shops the bench against your addresses, then walks you through what fits and what does not.

  3. 03

    We handle the order and install

    Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.

  4. 04

    We stay on your account

    Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.