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Consensus Cloud

Available through IT Raven

  • Unified Communications

Consensus Cloud, known for eFax Corporate, is a cloud fax provider that lets businesses send and receive fax securely without machines or phone lines. Fax remains heavily used in regulated fields, and Consensus's premise is that it has simply moved to the cloud: rather than fax machines, dedicated fax servers or POTS lines, a business faxes through a hosted, secure service. A cloud-fax specialist for more than 25 years operating in over 55 countries, it is commonly used to replace on-premises fax servers and legacy fax lines, to support organizations moving to unified communications that still need fax, and to meet the security and compliance needs of healthcare, finance and government. For a business that depends on fax but wants to retire the machines, servers and lines behind it, Consensus Cloud is a hosted-fax provider.

Best for

  • Healthcare, finance and government organizations that must send secure, compliant fax at volume.
  • Companies retiring on-premises fax servers or legacy fax lines for a cloud service.
  • Businesses moving to unified communications that still need reliable fax.
  • Organizations consolidating fax across many sites onto one hosted platform.

A business with no fax requirement has no need for a hosted-fax provider.

What they offer

Hosted Fax. Cloud-based corporate fax that sends and receives fax securely without fax machines, on-premises fax servers or dedicated phone lines, used to replace legacy fax infrastructure and POTS lines and to support unified-communications migrations, with the security and reliability regulated industries require, delivered by a specialist operating in more than 55 countries for over 25 years.

Coverage

  • Australia
  • Brazil
  • CAN Currency Billing
  • Canada
  • Canadian Data Residency
  • China
  • England
  • French Speaking Customer Service
  • French Speaking Technical Support
  • Germany
  • Hong Kong
  • India
  • Japan
  • Mexico
  • Offices in Canada
  • PIPEDA Compliant
  • Philippines
  • Singapore
  • South Korea
  • US (Nationwide)

Coverage is a starting point. We check every address before we quote it.

Good to know

  • Consensus Cloud's catalog listing points at cloud phone systems, but its product is hosted fax specifically. Treat it as a fax solution, not a phone system.
  • Value is highest where fax is high-volume and compliance-sensitive. Confirm the integrations (for example with your unified-communications or records systems) you need.
  • Product names here are the company's own material.

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How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

    Build your quote list

    Add services and companies as you shop. No form stands between you and the shelf.

  2. 02

    We bring back real options

    A person shops the bench against your addresses, then walks you through what fits and what does not.

  3. 03

    We handle the order and install

    Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.

  4. 04

    We stay on your account

    Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.