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ProFeatures

Available through IT Raven

  • Unified Communications

ProFeatures is a collaboration and AI extension for Zoom that adds live document collaboration, multi-participant sharing and an AI meeting assistant. Rather than replacing a company's meeting platform, it builds on the Zoom people already use, adding capabilities that plain screen sharing lacks. Tabs let multiple participants share their screens and documents at the same time. Live collaboration lets people edit Microsoft Office files, Google Docs, websites and other content together without leaving the meeting. Seating charts help organize larger meetings. And an AI meeting assistant transcribes the discussion, captures the documents and web pages shared, and provides summaries and answers questions about the meeting's content. For a business that runs on Zoom and wants richer, more productive meetings without switching tools, ProFeatures is an add-on layer.

Best for

  • Teams that run meetings on Zoom and want richer collaboration than screen sharing alone.
  • Groups that need several participants to share screens or documents at the same time.
  • Meeting-heavy organizations that want AI transcription, summaries and follow-up answers.
  • Businesses that want to add capability to Zoom without moving to a different platform.

A team that rarely meets, or one not standardized on Zoom, gets less from a Zoom-specific extension.

What they offer

Cloud Phone Systems. A collaboration and AI extension for Zoom that adds Tabs for simultaneous multi-participant screen and document sharing, live co-editing of Microsoft Office files, Google Docs, websites and other content inside the meeting, seating charts to organize larger sessions, and an AI meeting assistant that transcribes discussions, captures shared documents and web pages, and delivers summaries and answers about the meeting.

Good to know

  • ProFeatures is a Zoom-specific extension, not a standalone meeting platform. Confirm your organization uses Zoom before planning around it.
  • The AI assistant captures meeting content, including shared documents. Confirm how recordings and data are handled for your privacy and compliance needs.
  • Product names here are the company's own material.

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How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

    Build your quote list

    Add services and companies as you shop. No form stands between you and the shelf.

  2. 02

    We bring back real options

    A person shops the bench against your addresses, then walks you through what fits and what does not.

  3. 03

    We handle the order and install

    Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.

  4. 04

    We stay on your account

    Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.