AWArctic Wolf Networks
Available through IT Raven
- Cybersecurity
Arctic Wolf is a security operations company that pairs a cloud-native platform with a dedicated security team to monitor and respond to threats 24/7. Its model rests on one idea: most breaches happen not because a tool missed an alert but because no one acted on it. So Arctic Wolf combines its own platform, which it calls Aurora and builds on open XDR, with a named group of people it calls the Concierge Security Team who watch your environment, triage what the tools raise, and guide you through fixing it. Rather than selling software for your staff to run, it delivers security as an ongoing operation with people behind it. Arctic Wolf was founded in 2012, is headquartered in Eden Prairie, Minnesota, and states more than 10,000 customers worldwide.
Best for
- Companies without a 24/7 security team that need someone watching and acting on alerts overnight and on weekends.
- Organizations that have bought security tools but lack the staff to run them, and want the monitoring and response handled for them.
- Businesses that want a consistent point of contact who knows their environment, rather than a rotating queue.
- Teams that also need security awareness training and help closing the gaps a risk assessment finds.
A company with a mature, fully staffed security operations center already has what Arctic Wolf provides. It fits best where that capability is missing or thin.
What they offer
Managed Security. Managed detection and response is the core: the Concierge Security Team gives you 24/7 monitoring, alert triage and prioritization, custom detection rules, guided remediation and regular strategic reviews, all built on the Aurora platform. Managed Risk looks ahead of an attack to find and prioritize vulnerabilities. Managed Security Awareness trains employees and provides compliance content. Incident response and endpoint security round out the portfolio, and the company frames its approach as technology, expertise and risk transfer together.
Cybersecurity
Managed Security
Proof
Customer stories Arctic Wolf has published, told here without the customer's name.
The largest family-owned Pepsi bottler, a cloud-first operation with more than 1,900 employees across 13 locations. Its team was too small to watch the daily security alerts around the clock. It brought in Arctic Wolf for 24/7 monitoring of its environment and daily guidance from an assigned security team, protecting the financial records and partner data its systems hold.
A Canadian specialty pharmaceutical company with global reach and only a handful of IT staff. Facing a growing threat landscape and a network perimeter that dissolved with hybrid work, it chose Arctic Wolf's 24/7 monitoring and response and a consistent assigned security team rather than adding headcount for round-the-clock coverage.
An international boutique litigation firm with about 150 attorneys and staff across nine US offices and London. Required to meet the cybersecurity obligations its corporate clients impose on outside counsel, it brought in Arctic Wolf's security operations as a service for visibility across its offices, endpoints and servers, satisfying those obligations without building its own security team.
Good to know
- The service is people-led. The value is in the Concierge Security Team acting on what the platform sees, so ask who is assigned to you, what they are authorized to do during an incident, and what the response commitment is.
- Arctic Wolf states it has found latent threats already lingering in 73 percent of new customers' environments within the first 90 days. That is its own platform-wide figure, not a promise about any one network.
- Product names and figures here are the company's own material.
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How buying works
The store is the easy part. Staying on the account is the job.
Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.
- 01
Build your quote list
Add services and companies as you shop. No form stands between you and the shelf.
- 02
We bring back real options
A person shops the bench against your addresses, then walks you through what fits and what does not.
- 03
We handle the order and install
Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.
- 04
We stay on your account
Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.