Bbrightfin
Available through IT Raven
- Network and Voice
- Managed IT Services
- Mobility and IoT
brightfin is a technology expense management platform, built natively on ServiceNow, that manages mobile, telecom and cloud spend and assets. Its purpose is visibility and control over IT costs: seeing every mobile line, telecom circuit and cloud service, what each costs, and where money is wasted, then digitizing the manual workflows around managing them. What sets it apart is that it runs natively inside ServiceNow, as a certified app on the CMDB, so a company already using ServiceNow manages IT expenses in the same system as the rest of its IT operations rather than a separate tool. It also covers asset lifecycle and financial management, beyond the invoice. For a buyer, brightfin is the system of record and control for technology spend, strongest for ServiceNow shops.
Best for
- Companies already running ServiceNow that want to manage mobile, telecom and cloud expenses inside it rather than in a separate tool.
- Organizations with sprawling mobile, telecom and cloud spend that have lost visibility into what they have and what it costs.
- IT and finance teams that want to find and eliminate unnecessary mobile, telecom and cloud charges.
- Businesses that want asset lifecycle and expense management handled together, with the manual workflows automated.
A small company with simple, predictable IT bills, or one not using ServiceNow, will get less from a platform built around it.
What they offer
Telecom Expense Management. brightfin manages IT expenses and assets across mobile, telecom and cloud on one platform, built natively in ServiceNow. It digitizes the workflows that usually span departments, surfaces unnecessary spend to cut, and covers asset lifecycle and financial management alongside the bills.
Managed Mobility. Mobile plan and device management within the same platform, optimizing mobile spend and the device lifecycle across the fleet.
Network and Voice
Business Connectivity
Managed IT Services
Managed and Co-Managed IT
Mobility and IoT
Managed Mobility
Network and Voice
Telecom Expense Management
Coverage
- US (Nationwide)
Coverage is a starting point. We check every address before we quote it.
Good to know
- brightfin's defining trait is being native to ServiceNow. If you do not run ServiceNow, confirm how it would fit, since much of its value assumes that platform.
- It was previously known as MobiChord, so a buyer may recognize it under that name.
- Product details here are the company's own material.
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How buying works
The store is the easy part. Staying on the account is the job.
Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.
- 01
Build your quote list
Add services and companies as you shop. No form stands between you and the shelf.
- 02
We bring back real options
A person shops the bench against your addresses, then walks you through what fits and what does not.
- 03
We handle the order and install
Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.
- 04
We stay on your account
Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.