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Dizzion

Available through IT Raven

  • Cloud and Infrastructure

Dizzion is a managed desktop-as-a-service provider that delivers and runs secure virtual desktops and applications for distributed workforces. Instead of managing physical PCs and the software on them, a company gives its people a virtual desktop that Dizzion hosts and manages, so the same applications, security patches and configuration apply to every user regardless of where they work or what device they use. That makes it a fit for remote and work-from-home teams, and especially for contact-center agents who need a consistent, compliant desktop wherever they are. Because it is fully managed, a company can scale desktops up and down quickly, standardize the experience across locations, and keep security and compliance controls uniform. Dizzion frames end-user computing broadly, covering access, virtual desktops, device and app management, security and collaboration. For a business supporting a distributed workforce, Dizzion is a way to deliver a managed, secure desktop to every user.

Best for

  • Companies with remote or work-from-home teams that need a consistent, secure desktop everywhere.
  • Contact centers running distributed agents who must meet security and compliance standards.
  • Organizations that need to scale desktops up and down quickly, such as for seasonal peaks.
  • Businesses that want to standardize the desktop experience across many locations and devices.

A company whose staff all work in one office on managed PCs, with no remote or scaling pressure, gets less from a hosted virtual-desktop service.

What they offer

Desktop as a Service. Fully managed virtual desktops and applications, hosted and run by Dizzion, that deliver the same applications, updates, security patches and configuration to every user on any device. It is built for distributed and work-from-home teams, including contact-center agents, with security and compliance controls applied uniformly and the ability to scale desktops quickly.

Cloud and IaaS. The virtual desktops run on cloud infrastructure Dizzion manages, so a customer consumes the desktop as a service rather than building and operating the underlying platform.

Proof

A meat-and-seafood retailer facing a holiday order surge moved its customer-engagement center to a work-from-home agent model on Dizzion virtual desktops, deploying around 250 cloud desktops to scale up rapidly while keeping every agent on a consistent, secure setup.

A healthcare customer-engagement company ran hundreds of remote agents on Dizzion's managed virtual desktops, giving each agent the same secure desktop experience from wherever they worked.

Good to know

  • Desktop-as-a-service moves desktop management to Dizzion but depends on reliable connectivity for every user. Confirm the network experience for your remote sites and agents.
  • Security and compliance controls are a core reason to use it. Confirm the specific standards you must meet are supported.
  • Product names here are the company's own material.

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How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

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  2. 02

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  3. 03

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  4. 04

    We stay on your account

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