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FirstLight

Available through IT Raven

  • Network and Voice
  • Unified Communications
  • Cybersecurity
  • Cloud and Infrastructure
  • Data Center and Colocation
  • Backup and Continuity

FirstLight is a Northeast fiber provider offering internet, data center and colocation, cloud, backup and voice over its own network. It is a facilities-based operator, owning fiber across the Northeast, and has grown from connectivity into a fuller stack: internet and private networking, SD-WAN, colocation and cloud, backup and recovery, and unified communications. Owning the network lets it deliver and support most of what a business needs from one provider in its footprint, with the option to self-manage, co-manage, or hand services to FirstLight's team. It has customers in financial services and healthcare among other regulated fields. For a buyer in the Northeast, FirstLight is a single provider for the network and the services that run on it.

Best for

  • Businesses in FirstLight's Northeast footprint that want fiber connectivity from the operator that owns the network.
  • Multi-site organizations that need SD-WAN to connect branches, data centers and multiple clouds.
  • Companies that want colocation and cloud, private, public or hybrid, with the option of a fully managed service.
  • Organizations that want internet, backup and voice from one provider rather than several.

A business outside FirstLight's network, or one needing a national or global footprint in one contract, should confirm reach first.

What they offer

Business Connectivity. Fiber-optic internet built for business, dark fiber, and Ethernet and private networking over FirstLight's own Northeast network.

SD-WAN and SASE. An SD-WAN portfolio with zero-touch deployment, centralized management, transport flexibility and security segmentation, scalable across many locations.

Colocation. Data center and colocation facilities offering private, public or hybrid cloud, which a customer can control entirely, co-manage, or hand fully to FirstLight's staff.

Cloud and IaaS and Backup and Disaster Recovery. Cloud services plus Backup and Recovery as a Service, with cloud communications for voice and unified communications alongside.

Good to know

  • FirstLight is facilities-based and regional to the Northeast. Confirm its fiber and data centers reach the locations you need.
  • It offers self-managed, co-managed and fully managed options across its services. Be clear which model you want for each.
  • Product names here are the company's own material.

Similar companies

They offer some of the same services. Add two or more and we quote them against each other.

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How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

    Build your quote list

    Add services and companies as you shop. No form stands between you and the shelf.

  2. 02

    We bring back real options

    A person shops the bench against your addresses, then walks you through what fits and what does not.

  3. 03

    We handle the order and install

    Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.

  4. 04

    We stay on your account

    Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.