Gradient Cyber
Available through IT Raven
- Cybersecurity
Gradient Cyber is a managed detection and response provider for mid-market companies, pairing its own XDR platform with a 24/7 in-house SOC. Its positioning is specific: enterprise-grade security operations sized and priced for mid-sized businesses, without the impersonal feel of the largest providers. It combines a proprietary detection platform with a security operations center of analysts who watch a customer's environment around the clock, covering networks, endpoints, cloud and SaaS. The company emphasizes a human-in-the-loop model, where analysts, rather than automation alone, judge and act on what the platform surfaces, and it states its operations center is SOC 2 Type 2 compliant. For a buyer, Gradient Cyber is a managed security operation aimed squarely at companies too small for a big-enterprise provider but too exposed to go without one.
Best for
- Mid-sized companies that need 24/7 detection and response but cannot staff their own security operations center.
- Organizations drowning in security alerts that want analysts to triage and act rather than adding to the noise.
- Businesses that want coverage across networks, endpoints, cloud and SaaS from one provider.
- Companies that value a close, personal relationship with their security team over a large, impersonal provider.
A large enterprise with a mature in-house security operation already has what Gradient Cyber provides, and a very small business with minimal exposure may need less.
What they offer
Managed Security. Managed extended detection and response built on Gradient Cyber's own platform and delivered by a 24/7 in-house security operations center. It detects and responds across networks, endpoints, cloud and SaaS, using data collectors in the environment with local processing and analysts who judge and act on alerts. The company states a SOC 2 Type 2-compliant operation, and cites a 99 percent false-positive elimination rate and a ten-to-one client-to-analyst ratio as measures of how it cuts alert fatigue, both its own figures.
Cybersecurity
Managed Security
Proof
Customer stories Gradient Cyber has published, told here without the customer's name.
One of the world's largest tanker companies, with nearly 80 ocean-going vessels. Its ships operate in remote locations with minimal onboard IT, so it needed cybersecurity that could see into shipboard networks and catch anomalies early. It turned to Gradient Cyber's managed extended detection and response for that visibility and to meet its regulatory requirements without overwhelming its team.
A K-12 public school district with about 9,600 students across more than 20 schools. Run by a lean IT team and hit by a ransomware incident, it brought in Gradient Cyber's MXDR to watch for real threats after hours, so the team could stay focused on students and on protecting student and staff data instead of chasing every alert.
A global non-destructive-testing manufacturer with a small IT team supporting a worldwide network. It turned to Gradient Cyber's MXDR to protect its intellectual property, getting the monitoring and response a lean team could not staff on its own.
Good to know
- Gradient Cyber is a managed service with analysts acting on your environment. Ask who is assigned to you, what they are authorized to do during an incident, and the response commitment.
- Its focus is the mid-market. If you are a very large enterprise or a very small shop, weigh whether its sizing fits.
- Figures here are the company's own material.
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How buying works
The store is the easy part. Staying on the account is the job.
Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.
- 01
Build your quote list
Add services and companies as you shop. No form stands between you and the shelf.
- 02
We bring back real options
A person shops the bench against your addresses, then walks you through what fits and what does not.
- 03
We handle the order and install
Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.
- 04
We stay on your account
Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.