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Humantic AI

Available through IT Raven

  • Contact Center and CX

Humantic AI is a buyer intelligence platform that uses personality AI to profile the people a sales team is selling to. It is a narrow, specialized tool: from public information about a person, it builds a personality read, drawing on the DISC framework, and turns that into practical guidance for a seller, how this buyer likes to be approached, what to emphasize and how to phrase it. The aim is to personalize outreach at scale so a rep starts a conversation already knowing something about the individual, rather than sending everyone the same message. It is built for revenue and sales teams and plugs into their outreach and CRM tools. For a buyer of the store, Humantic AI is a sales-enablement layer, not a customer-service or contact-center product.

Best for

  • Sales and revenue teams that do meaningful outbound and want each message tailored to the individual buyer rather than sent generic.
  • Organizations expanding into new markets or accounts where reps have little prior relationship to draw on.
  • Teams that already run a structured outreach motion and want personality insight added to it.
  • Sellers who use the DISC personality framework and want it applied automatically to their prospects.

A business that does little outbound selling, or whose growth does not depend on personalized sales outreach, will get little from Humantic AI.

What they offer

CX and Conversational AI. Humantic AI generates a personality-based profile of a prospect or account contact and translates it into concrete advice for how to open, phrase and run the conversation. It is designed to plug into the outreach and CRM systems a sales team already uses, so the insight appears where reps work. The company also publishes guidance on personality-based, or DISC, selling that its platform is built around.

Good to know

  • Humantic AI is a specialized sales-intelligence tool, not a contact center, phone system or customer-service platform. Place it with your sales stack, not your support stack.
  • Its profiles are inferred from available data about a person. Treat the output as informed guidance for a seller, and be mindful of privacy and how the insight is used.
  • The headline performance figures in Humantic AI's marketing are its own and describe results across its users, not a promise for your team.
  • Product details here are the company's own material.

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How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

    Build your quote list

    Add services and companies as you shop. No form stands between you and the shelf.

  2. 02

    We bring back real options

    A person shops the bench against your addresses, then walks you through what fits and what does not.

  3. 03

    We handle the order and install

    Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.

  4. 04

    We stay on your account

    Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.