Journeyfront
Available through IT Raven
- Contact Center and CX
Journeyfront is a hiring platform combining applicant tracking, pre-hire assessments and automation to help companies hire the right people faster. It is an all-in-one hiring suite aimed at high-volume recruiting, used across more than 50 countries, that brings four things onto one platform. Applicant tracking covers job posting, candidate dashboards, bulk filtering, communications, interview guides and offer management. Pre-hire assessment includes AI language and skills testing, cognitive and predictive behavioral assessments, job simulations, one-way video interviews and resume parsing. Hiring automation handles screening, ranking, scheduling, AI-scored interviews and onboarding. And hiring optimization reports on time-to-hire, post-hire performance and turnover by cohort, and which attributes actually correlate with performance and retention. Screening plans can be customized by role and location. For a company hiring at volume that wants a data-driven, largely automated process, Journeyfront is a purpose-built platform.
Best for
- Companies hiring at high volume that need to move candidates through the process quickly.
- Talent teams that want data-driven, predictive assessments rather than resume screening alone.
- Organizations that want to automate screening, ranking, scheduling and onboarding.
- Employers hiring across many roles and locations that need screening plans tailored to each.
A company with very low hiring volume, or one already satisfied with its recruiting tools, has less to gain from a full hiring suite.
What they offer
AI and Automation. An all-in-one hiring suite with four connected parts: applicant tracking (job posting, candidate dashboards, bulk filtering, communications, interview guides, offer management); pre-hire assessment (AI language and skills testing, cognitive and predictive behavioral assessments, job simulations, one-way video interviews, resume parsing); hiring automation (screening, ranking, scheduling, AI-scored interviews, onboarding); and hiring optimization (time-to-hire, post-hire performance and turnover reporting, and analysis of attributes correlated with performance and retention), all customizable by role and location.
Contact Center and CX
CX and Conversational AI
Proof
A business-process-outsourcing company running multi-channel customer support was losing candidates to a 90-minute application and straining its recruiters, and after adopting Journeyfront it cut application time by 67 percent while improving the candidate experience.
Good to know
- Journeyfront is a hiring and recruiting platform, which the store does not yet have a dedicated category for; it is listed here under AI and automation. Evaluate it as a talent-acquisition tool.
- Its value grows with hiring volume and with feeding it your own outcome data so its predictions improve. Confirm the assessments and integrations you need.
- Product names here are the company's own material.
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How buying works
The store is the easy part. Staying on the account is the job.
Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.
- 01
Build your quote list
Add services and companies as you shop. No form stands between you and the shelf.
- 02
We bring back real options
A person shops the bench against your addresses, then walks you through what fits and what does not.
- 03
We handle the order and install
Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.
- 04
We stay on your account
Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.