KSKoi Services
Available through IT Raven
- Network and Voice
Koi Services is a payment-processing provider that helps businesses accept and manage payments across channels through integrated paytech. It works as an agnostic layer over payment technology: rather than locking a business into one processor, it connects payment platforms and systems, out of the box or through APIs, and pairs that with a central merchant portal, reporting and analytics, fraud prevention and compliance. Merchants can accept payments across channels, types and devices, view and manage transactions through one gateway and portal, and lean on a dedicated account and integration team. Its in-house developers focus on integrating with a business's existing systems and mapping the customer journey. Its processors are PCI Level 1 compliant with tools such as tokenization, point-to-point encryption, transaction monitoring and chargeback management. For a business in North America or international markets that wants payment processing with strong integration and reporting, Koi Services is a payments partner.
Best for
- Businesses that want to accept payments across channels, types and devices through one platform.
- Merchants that want payment platforms and systems integrated rather than run as separate tools.
- Companies that need a central portal with reporting, analytics and fraud and chargeback management.
- Organizations that value PCI Level 1 compliance with tokenization and point-to-point encryption.
A business with simple, well-served payment needs and no interest in consolidating or integrating platforms has less to gain.
What they offer
Payment processing and platform integration. Koi Services sits as a processor-agnostic layer over a merchant's payment technology. Its developers connect payment platforms to the systems a business already runs, using ready-made platform connections where they exist and APIs where they do not. Above that sit one gateway and one merchant portal for viewing and managing every transaction, real-time reporting and analytics, and fraud-prevention and chargeback-management tools. Processing runs on PCI Level 1 compliant processors with tokenization and point-to-point encryption. Merchants can take payments across channels, payment types and devices, with an account-management team and integration specialists behind them.
Network and Voice
Business Connectivity
Good to know
- Koi Services is fundamentally a payment-processing and paytech provider, and the store has no payments category. Its listing sits on the business connectivity shelf, which does not describe what it does. Evaluate it as a payments partner.
- Product names here are the company's own material.
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How buying works
The store is the easy part. Staying on the account is the job.
Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.
- 01
Build your quote list
Add services and companies as you shop. No form stands between you and the shelf.
- 02
We bring back real options
A person shops the bench against your addresses, then walks you through what fits and what does not.
- 03
We handle the order and install
Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.
- 04
We stay on your account
Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.