PSPrelude Services
Available through IT Raven
- Cybersecurity
- Cloud and Infrastructure
- Data Center and Colocation
Prelude Services is a managed service provider for senior living, healthcare and community organizations, delivering managed IT, cloud and security. Formed more than 24 years ago by two senior-living organizations, it now supports clients at over 700 locations across more than 40 states, and that origin shows in its focus: it knows the senior-living and healthcare environment and builds its services around it. It runs a broad stack under one provider: a 24/7 IT service desk, managed security, public and private cloud hosting, business continuity and disaster recovery, networking and WiFi, device management, software development, collaboration and phone services, and data-warehouse and business-intelligence work. As a Microsoft Partner and Cloud Solution Provider it aligns IT with a client's strategy, and it audits itself annually against SSAE 18 (SOC) standards. For a senior-living or healthcare organization that wants an IT partner who understands its world, Prelude is a specialized MSP.
Best for
- Senior living, healthcare and community-focused organizations that want an MSP fluent in their environment.
- Multi-location organizations that need a single national IT partner with a 24/7 service desk.
- Organizations that want managed IT, cloud hosting, security and disaster recovery under one provider.
- Healthcare-adjacent operations that value a provider audited annually against SSAE 18 (SOC) standards.
An organization outside Prelude's focus areas, or one wanting only a single narrow product, is a weaker fit for a specialized full-service MSP.
What they offer
Managed and Co-Managed IT. A full managed-IT stack with a 24/7 service desk. It runs the day-to-day: WiFi and managed networking, the rollout and lifecycle of endpoints, phone and collaboration tools, bespoke software builds, project management, and reporting through business-intelligence and data-warehouse tools, all delivered by a Microsoft Partner and Cloud Solution Provider.
Cloud and IaaS and Backup and Disaster Recovery. Hosting on public and private cloud, with disaster-recovery and business-continuity solutions.
Managed Security. Comprehensive managed security services to strengthen defenses and reduce risk, backed by an annual SSAE 18 (SOC) audit.
Cloud and Infrastructure
Cloud and IaaS
Data Center and Colocation
Colocation
Cybersecurity
Managed Security
Good to know
- Prelude's catalog listing points at cloud, colocation and security, but it is a full MSP, including managed IT and disaster recovery. Scope the whole set of services you want under one provider.
- Its deep experience is in senior living and healthcare. Confirm fit if your organization is in a different field.
- Product names here are the company's own material.
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How buying works
The store is the easy part. Staying on the account is the job.
Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.
- 01
Build your quote list
Add services and companies as you shop. No form stands between you and the shelf.
- 02
We bring back real options
A person shops the bench against your addresses, then walks you through what fits and what does not.
- 03
We handle the order and install
Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.
- 04
We stay on your account
Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.