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Sakon

Available through IT Raven

  • Network and Voice

Sakon is a SaaS platform for managing enterprise telecom and mobility, from network inventory and expense management to device and stipend programs. Its purpose is visibility and control over a large communications estate: knowing every line, circuit and device, what each costs, and where money is being wasted. The platform is a suite of connected applications covering network service management, telecom expense management, mobility management, sourcing and analytics. Its distinctive strength is mobility at scale, including hybrid mobility, managing company-owned and employee-owned (BYOD) devices together, and running the stipend payments that go with BYOD. It is aimed at large enterprises. For a buyer, Sakon is the system of record and control for telecom and mobile spend, rather than a carrier or a device reseller.

Best for

  • Large enterprises with sprawling telecom and mobile estates that have lost track of what they have and what it costs.
  • Organizations managing a mix of company-owned and employee-owned (BYOD) mobile devices that need to handle both together.
  • Finance and IT teams that want accurate inventory and continuous cost optimization across telecom and mobility.
  • Companies running BYOD stipend programs that want the payments automated rather than handled manually.

A small business with a handful of lines and phones does not need an enterprise platform like Sakon. Its value scales with the size and complexity of the estate.

What they offer

Telecom Expense Management. A SaaS platform to inventory, manage and optimize telecom and network spend, giving finance accurate and complete data and delivering continuous cost optimization across the communications estate, with sourcing and analytics alongside.

Managed Mobility. Mobility management including hybrid mobility for company-owned and BYOD devices together, mobile device as a service, and automated management of BYOD stipend payments.

Proof

These stories come from Sakon's own published, anonymized case studies.

A Fortune 500 medical-device manufacturer with offices worldwide. It needed to manage company-owned and BYOD mobile devices together at scale, a challenge it calls hybrid mobility, while handling the stipend payments that come with BYOD. Using the Sakon platform, it automated the stipend payment process and standardized management across both ownership models. The case study reports raised end-user satisfaction scores for order fulfillment and help-desk resolution, alongside a consistent experience regardless of who owned the device.

A global beverage manufacturer running more than 10,000 mobile devices across 30 facilities. An aging fleet drove up repair costs, and delivery and sales staff were blocked by hardware too old to run its point-of-sale software. It moved to Sakon's mobile-device-as-a-service, which handled sourcing, staging, deployment and break/fix, so it could refresh thousands of smartphones on a deadline while cutting repair incidents.

A regional non-profit healthcare network serving five million patients across several Western states. Freshly merged with a like-sized partner, it had two unwieldy legacy communications networks managed by hand across dozens of hospitals and hundreds of clinics. It turned to Sakon to rationalize and manage its wireline and wireless services on one platform, gaining automation and visibility across the whole environment.

Good to know

  • Sakon is a management platform, not a carrier or device seller. It sits over your existing telecom and mobile services to give visibility and control, so it complements rather than replaces those providers.
  • Its strength is scale and complexity. Confirm the platform fits the size of your estate and which applications, expense management or mobility, you actually need.
  • Product names here are the company's own material.

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How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

    Build your quote list

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  2. 02

    We bring back real options

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  3. 03

    We handle the order and install

    Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.

  4. 04

    We stay on your account

    Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.