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SilverSky

Available through IT Raven

  • Cybersecurity

SilverSky is a managed security provider that runs 24/7 security operations centers to monitor and defend on-premises, cloud and hybrid environments. Its model is enterprise-grade security delivered as a managed service, so an organization that could not build a security operation of its own gets the technology and the skilled people to run it on a subscription. Its security operations centers watch a customer's environment around the clock with real-time remediation, and its portfolio is broad: detection and response, managed SIEM, endpoint protection, incident response, email security, multi-factor authentication and security awareness training. SilverSky is headquartered in Morrisville, North Carolina. For a buyer, it is a way to get a full security operation without staffing one.

Best for

  • Companies without a 24/7 security team of their own that need monitoring and response run for them.
  • Organizations that have bought security tools but lack the staff to operate them and want a managed service instead.
  • Businesses that want a broad set of security services, from detection and response to email protection and awareness training, from one provider.
  • Microsoft-heavy environments that want detection and response built around their Microsoft security tools.

A company with a mature, fully staffed security operations center already has what SilverSky provides. It fits where that capability is missing or thin.

What they offer

Managed Security. A managed, on-demand cybersecurity portfolio delivered from around-the-clock security operations centers. It includes managed extended detection and response across endpoint, network and cloud, managed SIEM, managed endpoint detection and response, managed incident response, email protection, multi-factor authentication, security awareness training and security consulting. A version of the detection-and-response service is built specifically for Microsoft environments.

Proof

This story comes from SilverSky's own published, anonymized case study.

One of the ten largest financial institutions in the world. Despite heavy investment in prevention tools and its own security program, the institution was concerned those tools could not catch unknown threats against such a high-value target. SilverSky found a botnet running on nearly 20,000 of the institution's hosts that other tools had missed, traced it to a handful of external hosts in the US, China and Germany that were not yet on any blocklist, and removed the malware. The case study reports the adversary was stopped and the data of hundreds of millions of customers protected.

Good to know

  • SilverSky is a managed service with people behind it. Ask who is assigned to your account, what they are authorized to do during an incident, and what the response commitment is.
  • Its portfolio is broad. Decide which services you need, since a buyer can start with detection and response and add email, identity and training over time.
  • Figures here are the company's own material.

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How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

    Build your quote list

    Add services and companies as you shop. No form stands between you and the shelf.

  2. 02

    We bring back real options

    A person shops the bench against your addresses, then walks you through what fits and what does not.

  3. 03

    We handle the order and install

    Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.

  4. 04

    We stay on your account

    Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.