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Skywire Networks

Available through IT Raven

  • Network and Voice
  • Unified Communications

Skywire Networks is a New York City connectivity provider that delivers enterprise internet and Ethernet over fixed wireless backed by a fiber core. Its niche is a specific problem: getting a NYC business online quickly where running new fiber into a building is slow, disruptive or impossible. Skywire uses wireless access to reach the building and a fiber core behind it, and states it holds a fiber-class service level regardless of the transport, with high reliability and low latency. On top of connectivity it offers unified communications, SD-WAN and managed services, all supported by a local, in-house network operations center. For a NYC business, Skywire is a way to get enterprise-grade connectivity without waiting on a fiber build.

Best for

  • New York City businesses that need enterprise internet quickly in a building where new fiber is slow or unavailable.
  • Companies that need scalable bandwidth, from tens of megabits up to 10 Gbps, with a strong service level.
  • Organizations that want a diverse or backup connection over a different path for redundancy.
  • Businesses that want connectivity, voice and managed services from one local provider with in-house support.

A company outside the New York City area is not the fit. Skywire's network and value are specific to its NYC footprint.

What they offer

Business Connectivity. Dedicated and shared internet and carrier-grade Ethernet from 10 Mb up to 10 Gb, delivered over fixed wireless with a fiber core so a building can be lit faster than a new fiber run. Skywire offers primary and diverse broadband for redundancy, managed router, firewall and WiFi, SD-WAN across its network, and private multi-cloud connectivity through Cloud Connect, with a stated fiber-class service level, 99.999 percent reliability and low latency.

Cloud Phone Systems. A cloud PBX phone system, SIP trunking and unified communications across desktop, mobile and office, built on a Metaswitch platform.

Good to know

  • Skywire is a New York City provider using fixed wireless. Confirm line-of-sight and coverage at your specific address, since wireless delivery depends on it.
  • It states a fiber-class service level regardless of transport type, backed by a local in-house operations center. Get the exact service commitments written into the agreement.
  • Figures here are the company's own material.

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How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

    Build your quote list

    Add services and companies as you shop. No form stands between you and the shelf.

  2. 02

    We bring back real options

    A person shops the bench against your addresses, then walks you through what fits and what does not.

  3. 03

    We handle the order and install

    Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.

  4. 04

    We stay on your account

    Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.