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Spot On Networks

Available through IT Raven

  • Managed IT Services

Spot On Networks is an in-building wireless provider delivering managed Wi-Fi and network services for multifamily and commercial properties. Operating since 2005 and based in New Haven, Connecticut, it runs over 1,000 multifamily and commercial building networks nationwide using a patented network architecture and secure wireless backbone. It delivers Network as a Service, acting as a managed Wi-Fi provider, a hybrid distributed antenna system provider and a public safety radio network provider, and it handles network design, equipment, provisioning, national project management and installation, plus 24/7 Tier 1 to 3 support through its Netpulse360 remote monitoring platform. Its managed Wi-Fi lets a property deploy one physical network for resident internet, common areas, back-office needs, property-wide Wi-Fi calling and IoT devices, with traffic separated by secure VLANs and its UserSafe technology. For a property owner that wants property-wide wireless designed, installed and supported for them, Spot On Networks is an option.

Best for

  • Owners and operators of multifamily housing (luxury, market-rate, affordable, student and senior) that want managed resident Wi-Fi.
  • Large commercial buildings, mixed-use developments and large venues needing property-wide in-building wireless.
  • Properties that want one managed network for resident internet, common areas, Wi-Fi calling and IoT.
  • Teams that want the provider to handle design, installation, monitoring and resident support end to end.

A single small office, or a property wanting to build and run its own wireless network, is a weaker fit.

What they offer

Managed and Co-Managed IT. In-building wireless Network as a Service covering managed Wi-Fi, hybrid distributed antenna systems and public safety radio networks, with network design, equipment, provisioning, national project management and installation, 24/7 Tier 1 to 3 support and Netpulse360 remote monitoring; the managed Wi-Fi consolidates resident internet, common areas, property-wide Wi-Fi calling and IoT onto one network with traffic separated by secure VLANs and UserSafe technology.

Good to know

  • Spot On focuses on in-building and property-wide wireless, not general IT. Confirm it covers your property type and locations.
  • It handles design through ongoing support. Clarify the split of responsibilities for resident support and any property management system integration.
  • Product names here are the company's own material.

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How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

    Build your quote list

    Add services and companies as you shop. No form stands between you and the shelf.

  2. 02

    We bring back real options

    A person shops the bench against your addresses, then walks you through what fits and what does not.

  3. 03

    We handle the order and install

    Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.

  4. 04

    We stay on your account

    Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.