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Tellennium

Available through IT Raven

  • Network and Voice

Tellennium is a technology expense management and managed-mobility provider whose platform tracks, audits and optimizes telecom and mobile spending. Its MoT platform gives a business one place to see and manage what it spends across telecom services and mobile devices, then does the work that reduces that spend and effort. On the expense side it provides full inventory visibility, automated invoice processing with chargebacks and error flagging, and audits that monitor rate plans and features to eliminate overbuying. On the mobility side it manages corporate and bring-your-own devices across their lifecycle, including procurement and order management, an end-user portal for service issues, device logistics, and setup and policy management for a company's mobile-device-management tool of choice. Engagements often begin with an audit of the current environment. For a business whose telecom and mobile estate has grown complex and costly to manage, Tellennium brings it under control.

Best for

  • Companies with large, complex telecom and mobile estates that lack a single view of them.
  • Organizations managing many corporate and BYOD devices that want lifecycle management handled.
  • Businesses that suspect billing errors or overbuying and want an audit to find and remove it.
  • Teams that want automated invoice processing, chargebacks and an end-user support portal.

A small business with a handful of simple bills and devices has little to gain from a full expense-and-mobility platform.

What they offer

Telecom Expense Management. The MoT platform for full inventory visibility across telecom services, automated invoice processing with chargebacks and error flagging, and audit-and-optimization that monitors rate plans and feature usage to eliminate overbuying, giving finance and IT one view of telecom spend.

Managed Mobility. Mobility Managed Services covering corporate-liable and BYOD devices across their lifecycle: procurement and order management, an end-user portal for service issues, device logistics, and setup, deployment and policy management for a company's chosen mobile-device-management tool.

Proof

Customer stories Tellennium has published, told here without the customer's name.

A multi-state bank in a growth phase. Its sprawling telecom network came with billing from many providers. It adopted Tellennium's Management of Things platform to make carrier decisions region by region and consolidate the billing, improving its operational flexibility and control.

A leader in medical diagnostics running telecom across 25,000 locations and more than 30,000 mobile devices. It had outgrown a telecom-expense system that forced it to process invoices by hand and left it exposed to overcharges. It moved to Tellennium's platform for the visibility, control and invoice auditing that scale demands.

A nationwide travel-center network with about 18,000 employees. Its previous telecom-expense provider had let invoices go unpaid for months, to the point of disconnect notices. It moved its program to Tellennium's Management of Things platform within three months.

Good to know

  • Tellennium's value depends on the completeness of the billing and inventory data you give it across telecom and mobile. Plan for that onboarding.
  • Its catalog listing points at connectivity, but Tellennium manages and optimizes spend and devices rather than selling the underlying services. Treat it as an expense-and-mobility partner, not a carrier.
  • Product names here are the company's own material.

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How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

    Build your quote list

    Add services and companies as you shop. No form stands between you and the shelf.

  2. 02

    We bring back real options

    A person shops the bench against your addresses, then walks you through what fits and what does not.

  3. 03

    We handle the order and install

    Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.

  4. 04

    We stay on your account

    Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.