TNS
Available through IT Raven
- Unified Communications
- Contact Center and CX
- Cybersecurity
TNS provides branded calling and call-spoofing protection that shows a business's identity on outbound calls and blocks spoofing of its numbers. It works the two connected problems around a company's phone numbers. People stop answering unknown numbers, so TNS Enterprise Branded Calling, integrated directly into wireless networks, displays a company's name, logo and reason for calling on the recipient's phone, no app required, to raise answer rates. And scammers spoof a business's numbers to defraud its customers, so TNS Spoof Protection uses a zero-trust approach to block unverified calls before they reach consumers, protecting the brand. TNS can deliver branded calling to a large base of consumers across major US wireless carriers, and it also offers number reputation management. For a business whose outbound calls go unanswered or whose numbers are being spoofed, TNS defends and improves the value of its phone numbers.
Best for
- Businesses that make important outbound calls that go unanswered because the number shows as unknown.
- Companies whose phone numbers are being spoofed by scammers targeting their customers.
- Contact centers and outbound teams whose results depend on customers answering and trusting the call.
- Organizations in fields like healthcare and financial services where a missed or mistrusted call has real cost.
A business that does little outbound calling and has no problem with number spoofing gets less from these services.
What they offer
Reputation Management. Enterprise Branded Calling that displays a company's name, logo and call reason on the recipient's phone across major US wireless carriers without an app to lift answer rates, TNS Spoof Protection that blocks unverified, spoofed calls from reaching consumers using a zero-trust approach, and number reputation management to defend how a company's numbers are treated.
Contact Center. By raising answer rates and preventing spoofing, TNS supports contact-center and outbound operations whose results depend on customers picking up and trusting the call.
Unified Communications
Cloud Phone Systems
Contact Center and CX
Contact Center
Cybersecurity
Managed Security
Coverage
- US (Nationwide)
Coverage is a starting point. We check every address before we quote it.
Proof
A healthcare organization that relies on outbound voice calls, in a market where most consumers never answer unknown numbers, adopted TNS Enterprise Branded Calling and increased its call answer rate by 41 percent following a pilot.
Good to know
- These services depend on coverage across the carriers your customers use. Confirm where branded calling displays and where spoof protection is enforced for the people you call.
- TNS's catalog listing includes broader communications tags, but the readable collateral for this page covers branded calling, spoof protection and number reputation. Treat it as a calling-reputation and trust provider.
- Product names here are the company's own material.
Similar companies
They offer some of the same services. Add two or more and we quote them against each other.
ATAT&T
- Network and Voice
- Unified Communications
- Contact Center and CX
- Cybersecurity
- +3 more
CCBTS
- Network and Voice
- Unified Communications
- Contact Center and CX
- Cybersecurity
- +5 more
- Network and Voice
- Unified Communications
- Contact Center and CX
- Cybersecurity
- +1 more
- Network and Voice
- Unified Communications
- Contact Center and CX
- Cybersecurity
- +2 more
How buying works
The store is the easy part. Staying on the account is the job.
Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.
- 01
Build your quote list
Add services and companies as you shop. No form stands between you and the shelf.
- 02
We bring back real options
A person shops the bench against your addresses, then walks you through what fits and what does not.
- 03
We handle the order and install
Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.
- 04
We stay on your account
Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.

