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Verve

Available through IT Raven

  • Network and Voice
  • Unified Communications

Verve is a cloud communications provider offering hosted VoIP with unlimited calling, messaging, conferencing and contact center features. It packages its service in tiered monthly plans, from a full-feature voice essentials plan to bundled service plans that add more capabilities. Its full-feature voice includes unlimited calling to the US, Canada and Mexico, a direct-inward-dial and toll-free number, and toll-free minutes on the higher tiers. Across the plans it adds a mobile app, unlimited SMS messaging, unlimited audio conferencing, voicemail transcription, internet fax, CRM integration, contact center and call recording, with standard or enhanced VoIP handsets available. For a business that wants a full-featured hosted phone system with messaging, conferencing and contact center in one plan, Verve is an option.

Best for

  • Businesses that want a hosted phone system with unlimited calling across the US, Canada and Mexico.
  • Companies that want messaging, audio conferencing and voicemail transcription bundled with voice.
  • Organizations that need contact center and call recording without a separate platform.
  • Teams that want CRM integration and a mobile app for calling on the move.

A business needing only a single basic line, or one committed to an on-premises PBX, is a weaker fit.

What they offer

Cloud Phone Systems. Hosted VoIP in tiered plans with full-feature voice, unlimited calling to the US, Canada and Mexico, a mobile app, unlimited SMS messaging, unlimited audio conferencing, voicemail transcription, internet fax, CRM integration, contact center and call recording, with standard or enhanced VoIP handsets available.

Business Connectivity. A direct-inward-dial and toll-free number with each plan, plus toll-free minutes on the higher tiers, for inbound and outbound business calling.

Coverage

  • US (Nationwide)

Coverage is a starting point. We check every address before we quote it.

Good to know

  • Verve offers essentials and bundled plans with different feature sets. Confirm which plan includes the capabilities your team needs.
  • It is a cloud communications platform. Confirm your internet connection can support quality voice at each site.
  • Product names here are the company's own material.

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How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

    Build your quote list

    Add services and companies as you shop. No form stands between you and the shelf.

  2. 02

    We bring back real options

    A person shops the bench against your addresses, then walks you through what fits and what does not.

  3. 03

    We handle the order and install

    Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.

  4. 04

    We stay on your account

    Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.