Real people quote it, order it, install it and stay on your account.

IT RavenIT RavenStoreQuote list

CallRevu

Available through IT Raven

  • Contact Center and CX

CallRevu is a customer-experience intelligence platform for auto dealerships that tracks, monitors and analyzes phone calls to lift sales and service. Built specifically for the automotive industry, its TotalCX platform combines AI-driven analytics with human review to turn a dealership's inbound calls and interactions into actionable insight. It provides the telephony a dealership runs on, call flow, extensions, real-time alerts, SMS and mobile app, and integration with dealer management and CRM systems, then layers call monitoring and analytics on top: call tracking and source attribution, agent and department performance tracking, custom keyword detection, transcription, and coaching and training tools. The aim is to catch missed opportunities and improve how staff handle sales and service calls. For a dealership that wants to understand and improve what happens on its phones, CallRevu is a purpose-built platform.

Best for

  • Auto dealerships that want to track, monitor and improve their inbound sales and service calls.
  • Dealership groups that need source attribution and performance tracking across departments and stores.
  • Managers who want call monitoring, keyword detection and coaching to catch missed opportunities.
  • Operations that want telephony integrated with dealer management and CRM systems.

A business outside the automotive dealership space, for which CallRevu is purpose-built, is a weaker fit.

What they offer

Contact Center. Dealership telephony with call flow, extensions, real-time alerts, SMS and a mobile app, integrated with dealer management and CRM systems, plus call monitoring and tracking across agents and departments with agent voice identification and full-spectrum call tracking.

CX and Conversational AI. AI-driven analytics and insights over calls, including transcription, custom keyword detection, source attribution and enterprise reporting, combined with human review and coaching tools to improve how staff handle interactions.

Coverage

  • CAN Currency Billing
  • PIPEDA Compliant
  • Puerto Rico
  • US (Nationwide)

Coverage is a starting point. We check every address before we quote it.

Good to know

  • CallRevu is built for automotive dealerships specifically. Evaluate fit if your business is in another industry.
  • Its value comes from analyzing your call data and integrating with your dealer systems. Confirm the integrations and coaching model you need.
  • Product names here are the company's own material.

Similar companies

They offer some of the same services. Add two or more and we quote them against each other.

  • 3CLogic logo3

    3CLogic

    • Contact Center and CX
  • 8x8 logo8

    8x8

    • Unified Communications
    • Contact Center and CX
    • Cloud and Infrastructure
  • Alvaria logoA

    Alvaria

    • Contact Center and CX
    • Cloud and Infrastructure
  • Amazon Connect logoAC

    Amazon Connect

    • Contact Center and CX

How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

    Build your quote list

    Add services and companies as you shop. No form stands between you and the shelf.

  2. 02

    We bring back real options

    A person shops the bench against your addresses, then walks you through what fits and what does not.

  3. 03

    We handle the order and install

    Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.

  4. 04

    We stay on your account

    Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.