CCMG
Available through IT Raven
- Network and Voice
- Cloud and Infrastructure
CMG is a telecom expense management firm that helps businesses see and reduce their spending on voice, data, mobility and cloud services. Cost Management Group, based in Atlanta with more than 25 years in telecom, combines an expert team with its Itemize software platform to manage the whole telecom lifecycle. It starts by reviewing the services and invoices of a company's core, fixed, cloud and mobile providers, then benchmarks pricing, terms and plans and recommends changes. From there it manages the environment on an ongoing basis: validating pricing, tracking contract commitments and expiration dates, handling trouble tickets across suppliers, and pulling every invoice into one portal with automated bill receipt, processing and payment. It also provides hands-on implementation for networks large and small. For a business whose telecom bills, contracts and inventory have sprawled across many providers, CMG brings them into one place and works to bring the cost down.
Best for
- Companies with telecom spending spread across many providers and invoices that lack a single view of it.
- Organizations that suspect billing errors or overspending on voice, data, mobility and cloud services.
- Businesses that want invoice processing and bill payment automated rather than handled by hand.
- Companies that want ongoing management of contracts, inventory and vendor issues, not a one-time review.
A small business with a couple of simple bills has little to gain from a platform and team built for large, complex telecom environments.
What they offer
Telecom Expense Management. A full telecom lifecycle service built on the Itemize platform: analysis of services and invoices across core, fixed, cloud and mobile providers; optimization that benchmarks pricing, terms and plans and recommends changes; vendor and contract management that validates pricing and tracks commitments, expirations and trouble tickets; invoice processing and bill payment pulled into one portal and automated; and hands-on implementation for networks from one site to thousands.
Network and Voice
Business Connectivity
Cloud and Infrastructure
Cloud and IaaS
Network and Voice
Telecom Expense Management
Proof
A financial-services organization servicing thousands of branches had no clear view of its telecom inventory or contract terms, with more than a hundred invoices a month from over thirty suppliers and thousands of inventory items, and used CMG's platform to catalog all of it in one place, discard unneeded services, and automate invoice processing and payment.
Good to know
- CMG's results depend on the completeness of the billing, contract and inventory data you give it. Plan for the work of feeding it across voice, data, mobility and cloud.
- Its catalog listing points at connectivity and cloud, but CMG does not sell the underlying services; it manages and optimizes the spending on them. Treat it as an expense-management partner, not a carrier.
- Product names here are the company's own material.
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How buying works
The store is the easy part. Staying on the account is the job.
Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.
- 01
Build your quote list
Add services and companies as you shop. No form stands between you and the shelf.
- 02
We bring back real options
A person shops the bench against your addresses, then walks you through what fits and what does not.
- 03
We handle the order and install
Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.
- 04
We stay on your account
Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.