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Frontier

Available through IT Raven

  • Network and Voice

Frontier is a US communications provider that delivers business internet, Ethernet and private networking over its own fiber network. It is a facilities-based carrier, meaning it owns network in the areas it serves and sells connectivity on it directly rather than reselling. Its business portfolio centers on getting a company online reliably: dedicated internet with guaranteed bandwidth, high-speed business internet, and Ethernet and private networking to link multiple sites. Around that it offers voice, including SIP trunking and cloud calling, and managed and equipment services. For a buyer in its footprint, Frontier is a direct-from-the-carrier option for business connectivity, strongest where it has built fiber.

Best for

  • Businesses in Frontier's service areas that want internet from the carrier that owns the local network rather than a reseller.
  • Companies that need a dedicated internet connection with guaranteed bandwidth and a strong uptime commitment for critical applications.
  • Multi-site organizations that need Ethernet or private networking to connect locations privately.
  • Buyers who want connectivity and voice, including SIP trunking, from one provider.

A business outside Frontier's footprint will not be served by its network, so the first question is always coverage at your specific addresses.

What they offer

Business Connectivity. Dedicated Internet Access provides a private, business-class connection with guaranteed bandwidth and high uptime for bandwidth-heavy or real-time applications. Business high-speed internet serves lighter needs. Ethernet services, including multi-site configurations, plus Data Private Line and MPLS or IP VPN, link locations over private networking rather than the open internet.

Good to know

  • Frontier is facilities-based and regional to its footprint. Confirm coverage and whether fiber or another technology is available at each of your addresses, since service and speeds vary by location.
  • Beyond connectivity, Frontier offers voice through SIP trunking and a cloud calling service, plus managed network and equipment services such as structured cabling and network security. Ask for those by name if you need them alongside the network.
  • Product names here are the company's own material.

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How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

    Build your quote list

    Add services and companies as you shop. No form stands between you and the shelf.

  2. 02

    We bring back real options

    A person shops the bench against your addresses, then walks you through what fits and what does not.

  3. 03

    We handle the order and install

    Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.

  4. 04

    We stay on your account

    Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.