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Magna5

Available through IT Raven

  • Network and Voice
  • Cybersecurity
  • Cloud and Infrastructure
  • Data Center and Colocation
  • Backup and Continuity
  • Managed IT Services

Magna5 is a managed IT services and cybersecurity provider that runs and defends the networks, servers, cloud and security of midsize organizations. It works two ways: fully managed, where its team runs your IT, or co-managed, where it acts as an extension of the IT staff you already have and takes the load off the tasks they cannot cover. Its security work is packaged under a suite it calls Pentaguard and is delivered from a security operations center staffed around the clock, so a company gets monitoring and response without building that team itself. Alongside security it offers cloud hosting, backup and recovery, connectivity and Microsoft 365 management, which lets a buyer put IT operations and cybersecurity under one provider.

Best for

  • Companies with a small IT team that needs a partner to take on monitoring, help desk and the harder security tasks, without replacing the staff they keep.
  • Organizations that want cybersecurity run for them, from firewall and endpoint protection to detection and response, rather than staffing a security operations center.
  • Businesses that would rather buy IT operations, security, cloud hosting and backup from one provider than assemble them from several.
  • Midsize organizations in regulated fields that need governance, risk and compliance help alongside day-to-day IT.

A large enterprise with a mature in-house security operations center is buying capability it already has. Magna5 fits best where that capability is thin or absent.

What they offer

Managed Security. The Pentaguard suite covers firewall and intrusion prevention management, endpoint security with zero-day protection and threat hunting, vulnerability management with scans against frameworks such as PCI DSS, and detection and response with 24/7 log monitoring from certified staff. Dark web monitoring and governance, risk and compliance services round it out. Magna5 states the practice is run to SOC 2 standards.

Cloud and IaaS. Fully managed cloud hosting, where Magna5 hosts and runs the servers and infrastructure a business depends on, with monitoring and management included.

SD-WAN and SASE. Managed SD-WAN and SASE for connecting and securing traffic across sites and remote users.

Magna5 also provides co-managed and fully managed IT with a 24/7 help desk, IT consulting, managed Microsoft 365, and backup and disaster recovery, so operations and protection come from the same team.

Proof

Customer stories Magna5 has published, told here without the customer's name.

A New York town government of about 13,200 residents. It replaced aging phone systems and separate networks across its police department, town hall and public library with Magna5's UCaaS and managed services, unifying voice and data with cyber protection, failover, and data backup and disaster recovery.

A food-service manufacturer with locations in six states. Supplying meal kits to military bases, school programs and disaster-relief sites, it moved to Magna5's cloud hosting for its custom applications after a multi-day network outage, gaining the high-availability, around-the-clock infrastructure its operations require.

A capital-markets technology firm in the mortgage industry. Freshly acquired, it moved its IT to Magna5 to cut costs while keeping data security and regulatory compliance intact. Magna5 planned and ran the migration on schedule and shut down an attempted breach mid-transition.

Good to know

  • Magna5 delivers both IT operations and security. Ask clearly which parts it will own and which stay with your team, especially under the co-managed model.
  • The company states its security services meet SOC 2 standards and support compliance frameworks such as PCI DSS. Confirm which standards apply to you and how they are evidenced.
  • Product names and descriptions here are the company's own material. The customer stories are Magna5's own published references, retold here without the customer names.

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How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

    Build your quote list

    Add services and companies as you shop. No form stands between you and the shelf.

  2. 02

    We bring back real options

    A person shops the bench against your addresses, then walks you through what fits and what does not.

  3. 03

    We handle the order and install

    Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.

  4. 04

    We stay on your account

    Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.