MMindsight
Available through IT Raven
- Unified Communications
- Cybersecurity
- Managed IT Services
Mindsight is a Chicago-based managed IT and security provider offering cybersecurity, cloud, unified communications and infrastructure services. Based in Downers Grove, Illinois, it positions itself as a secure IT solutions partner staffed by expert-level engineers and built on process-driven delivery, and it says 95 percent of its engineers hold advanced certifications with an average of over 13 years of experience. Its managed services cover cybersecurity, cloud services, backup and disaster recovery, remote monitoring and management, and contact center and collaboration, for both cloud and on-premises environments across AWS and Azure. It is SSAE18 SOC 1 and SOC 2 audited and reports work across healthcare, financial services, manufacturing and education. For a business, especially in the Chicago area, that wants a certification-heavy engineering team to run its IT, security and communications, Mindsight is a full-service option.
Best for
- Organizations, especially around Chicago, that want a senior engineering team as an extension of their own.
- Companies that want managed IT, security and unified communications from one provider.
- Businesses in regulated fields (healthcare, financial services) that value SOC-audited processes.
- Teams running hybrid environments across on-premises, AWS and Azure that need monitoring and management.
A business wanting only a single narrow product, or one far outside its service reach, is a weaker fit.
What they offer
Managed and Co-Managed IT. Managed services for cloud and on-premises environments, including cloud strategy and migration, infrastructure design for network, storage, servers and applications, backup and disaster recovery, and remote monitoring and management with alerting, remediation and ongoing maintenance.
Managed Security. Cybersecurity services that prevent, detect and resolve threats, with threat intelligence and monitoring delivered by certified engineers, backed by SSAE18 SOC 1 and SOC 2 audited processes.
Cloud Phone Systems. Unified communications and contact center services providing secure management of collaboration technologies and contact center environments.
Unified Communications
Cloud Phone Systems
Managed IT Services
Managed and Co-Managed IT
Cybersecurity
Managed Security
Good to know
- Mindsight is strongest in and around Chicago. Confirm coverage and on-site support for your specific locations.
- The engineer certification and experience figures here are the company's own claims. Ask for detail relevant to your environment.
- Product names here are the company's own material.
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How buying works
The store is the easy part. Staying on the account is the job.
Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.
- 01
Build your quote list
Add services and companies as you shop. No form stands between you and the shelf.
- 02
We bring back real options
A person shops the bench against your addresses, then walks you through what fits and what does not.
- 03
We handle the order and install
Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.
- 04
We stay on your account
Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.