Pilot
Available through IT Raven
- Network and Voice
Pilot is a fiber and Ethernet transport provider connecting offices, data centers and cloud environments over a nationwide MPLS backbone. Its transport services are built for secure, resilient, high-throughput connectivity, and it offers three main products: DirectConnect, a dedicated point-to-point Ethernet private line with symmetrical bandwidth up to 100 Gbps; CloudConnect, an ultra-low-latency private link to major cloud providers such as Amazon, Google, Microsoft and Salesforce direct from your office or data center; and AnyConnect, a point-to-multipoint private LAN across any number of sites with dedicated per-location bandwidth up to 100 Gbps, positioned as a replacement for traditional private MPLS networks. Each product carries a 100 percent uptime service-level agreement over a fully protected MPLS backbone. For a business that needs dedicated, high-capacity connections between sites, data centers and clouds, Pilot is a transport option.
Best for
- Businesses connecting multiple offices or data centers that need dedicated, symmetrical bandwidth.
- Organizations that want private, low-latency links directly to cloud providers rather than the public internet.
- Companies replacing a traditional private MPLS network with scalable point-to-multipoint Ethernet.
- Teams that require a strong uptime commitment on high-capacity transport, up to 100 Gbps.
A single-site business with basic internet needs, or one outside Pilot's lit-building footprint, is a weaker fit.
What they offer
Business Connectivity. Ethernet transport over a nationwide, fully protected MPLS backbone with a 100 percent uptime service-level agreement: DirectConnect dedicated point-to-point Ethernet private lines up to 100 Gbps, CloudConnect private low-latency links to major cloud service providers, and AnyConnect point-to-multipoint private LAN across many sites with dedicated per-location bandwidth up to 100 Gbps.
Network and Voice
Business Connectivity
Good to know
- Pilot serves lit buildings on its network. Confirm your specific addresses appear on its building list before planning a deployment.
- Its focus is transport and cloud connectivity, not general managed IT. Confirm it covers the connectivity type you need at each site.
- Product names here are the company's own material.
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How buying works
The store is the easy part. Staying on the account is the job.
Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.
- 01
Build your quote list
Add services and companies as you shop. No form stands between you and the shelf.
- 02
We bring back real options
A person shops the bench against your addresses, then walks you through what fits and what does not.
- 03
We handle the order and install
Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.
- 04
We stay on your account
Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.

