PIPure IP
Available through IT Raven
- Network and Voice
- Unified Communications
- Cybersecurity
Pure IP is a global voice and network services company that specializes in enterprise calling for Microsoft Teams and Webex, in business since 1992. Its work centers on giving a collaboration platform a real phone system: connecting Microsoft Teams or Webex Calling to the public telephone network, across many countries, under one contract and one invoice in multiple currencies. It describes a fully managed, design-led approach, meaning it builds each deployment to the customer's environment and stays through the lifecycle rather than handing over a template. It unifies access to many underlying carriers so a multinational buys voice and connectivity once instead of country by country. Pure IP states it carries close to 10 percent of all Microsoft Teams Phone traffic and serves more than 20,000 customers.
Best for
- Organizations standardizing on Microsoft Teams or Webex that need real telephone calling added, through Direct Routing or Operator Connect, in more than one country.
- Multinationals that want voice and network across many countries on a single agreement, one point of contact and billing in local currencies.
- Companies retiring old on-premises phone systems and copper PRI lines that need a managed cutover rather than a rip and replace.
- Businesses in regulated fields that need call recording and compliance handled as part of the voice service.
A company that needs only domestic phone service for one office may find Pure IP's global, complex-deployment focus more than it requires.
What they offer
Cloud Phone Systems. Enterprise voice for Microsoft Teams and Webex Calling, delivered through Direct Routing and Operator Connect and backed by managed session border controllers for wider reach. SIP trunking, contact center voice integrations, SMS messaging and call-recording and analytics add-ons extend the platform to remote, frontline and legacy users.
Business Connectivity. Global network services covering dedicated internet access, MPLS and LTE, with unified access to many carriers under one service level agreement. A resilience feature the company calls Hypernetwork protects inbound phone numbers in the United States with intelligent failover.
SD-WAN and SASE. Managed SD-WAN, with Cisco WAN equipment sourced, deployed and managed by Pure IP's own certified engineers, and around-the-clock network monitoring from its global operations centers.
Network and Voice
Business Connectivity
Unified Communications
Cloud Phone Systems
Cybersecurity
Managed Security
Network and Voice
SD-WAN and SASE
Coverage
- Australia
- Brazil
- CAN Currency Billing
- Canada
- England
- France
- Germany
- Hong Kong
- International
- Ireland
- Italy
- Japan
- Mexico
- Netherlands
- Puerto Rico
- Singapore
- South Korea
- Spain
- Switzerland
- US (Nationwide)
- US Virgin Islands
Coverage is a starting point. We check every address before we quote it.
Proof
This story comes from Pure IP's own published, anonymized case study.
A sports marketing company in media and entertainment, with 10 primary and 100 secondary sites. Its broadcasting unit ran on legacy PRI lines that kept dropping, so it could not reliably make or receive calls, and its existing connectivity provider offered slow support and no monitoring. Pure IP handed the PRIs off through managed session border controllers, redesigned the network across all 10 primary sites with managed SD-WAN and dual and geo-redundancy, and migrated the organization to Microsoft Teams with a call center for the broadcast support team. The case study reports PRI outages eliminated within the first month and no outages since, with the rollout extending to the 100 secondary sites.
Good to know
- Pure IP describes itself as a specialist in complex, multi-country and legacy-migration voice work, so its strength shows on hard deployments rather than simple single-site ones.
- Compliance controls including HIPAA and PCI are handled within the service. Confirm which recording and retention obligations apply to you and how they are met.
- Scale figures here, including customers, voice users and circuits, are the company's own, from 2024 to 2025 material.
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How buying works
The store is the easy part. Staying on the account is the job.
Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.
- 01
Build your quote list
Add services and companies as you shop. No form stands between you and the shelf.
- 02
We bring back real options
A person shops the bench against your addresses, then walks you through what fits and what does not.
- 03
We handle the order and install
Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.
- 04
We stay on your account
Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.