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Telesystem

Available through IT Raven

  • Network and Voice
  • Unified Communications
  • Contact Center and CX
  • Cybersecurity
  • Cloud and Infrastructure
  • Managed IT Services

Telesystem is a nationwide provider of business voice, networking and cybersecurity, delivered as a managed service with 24/7 US-based support. Founded in 1994 and part of the Block Communications family, it runs its own network, more than 7,000 private fiber route miles with private colocation facilities and points of presence around the country, and layers voice, connectivity and security on top of it. That breadth means a business can get hosted phones and unified communications, a contact center, dedicated internet and private networking, SD-WAN, and a full managed-security stack from one provider, with built-in DDoS protection and HIPAA and SOC 2 Type II compliance. Its model is end-to-end and managed, so it designs the solution, runs the network, and supports it with a US-based team every hour of the year. For a business that wants voice, network and security under one accountable provider, Telesystem is a full-service option.

Best for

  • Multi-location businesses that want voice, networking and cybersecurity from one managed provider.
  • Organizations that need private, carrier-owned connectivity rather than a reseller stitching together circuits.
  • Companies with compliance needs, such as HIPAA or SOC 2, that want built-in protections and certifications.
  • Businesses that want a single US-based support team accountable for the whole stack around the clock.

A business that wants only a single point product, and no interest in consolidating services, gets less from a full-service provider built to run the whole environment.

What they offer

Cloud Phone Systems. Hosted VoIP, unified communications, business lines, Microsoft Teams Direct Routing, video and voice conferencing, and IP fax.

Contact Center. An omnichannel contact center with call recording and CRM integration.

Business Connectivity. Dedicated internet, broadband, private line, private dark fiber, MPLS and Ethernet over Telesystem's own network, plus managed WiFi and wireless LTE.

SD-WAN and SASE. Managed SD-WAN that ties a customer's locations into one network, commonly used to connect and standardize multi-site operations.

Managed Security. A managed-security stack including managed firewall, managed SOC, endpoint and email protection, security-awareness training, vulnerability management, and cybersecurity consulting and assessments, with built-in DDoS protection.

Colocation. Private colocation facilities on Telesystem's own network for businesses that need to house infrastructure.

Coverage

  • US (Nationwide)

Coverage is a starting point. We check every address before we quote it.

Proof

A national contractor with 23 call-center locations and recent acquisitions needed to unify a fragmented network, and Telesystem designed and deployed a single SD-WAN network with appliances, switches and routers across all 51 of the company's locations, with room to grow.

Good to know

  • Telesystem's strength is breadth on its own network. The biggest gains go to businesses that consolidate several services with it rather than buying one in isolation.
  • Compliance protections such as HIPAA and SOC 2 Type II are built in. Confirm the specific certifications and controls you need are covered for your deployment.
  • Product names here are the company's own material.

Similar companies

They offer some of the same services. Add two or more and we quote them against each other.

  • AT&T logoAT

    AT&T

    • Network and Voice
    • Unified Communications
    • Contact Center and CX
    • Cybersecurity
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  • CBTS logoC

    CBTS

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    • Unified Communications
    • Contact Center and CX
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  • TPx logoT

    TPx

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  • Access One logoAO

    Access One

    • Network and Voice
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How buying works

The store is the easy part. Staying on the account is the job.

Anyone can show you logos. The reason to buy here is what happens on install night, and on the ticket you open nine months later.

  1. 01

    Build your quote list

    Add services and companies as you shop. No form stands between you and the shelf.

  2. 02

    We bring back real options

    A person shops the bench against your addresses, then walks you through what fits and what does not.

  3. 03

    We handle the order and install

    Paperwork, site survey, install dates, cutover night. You get one thread, not five vendors.

  4. 04

    We stay on your account

    Same team for moves, adds, tickets and the next renewal. That is the part everyone else drops.